Frequently Asked Questions (FAQs)
We have put together some barcode FAQs. Please read our extensive answers below. However, if you still can’t find an answer to your question? Contact us
What is the difference between UPC-A and EAN-13 Barcodes? And can I use either one in all countries?
You can use either format these days. Otherwise, international trade would be difficult. The actual bars of the UPC-A format barcode and the EAN-13 format barcode (with a leading ‘0’) are identical. This means that they will scan in the same way regardless of which country they are in. If a retailer’s system does not allow 13-digit numbers, ignore the lead 0 when typing the number into the system. The barcode will work in the same way as if it were a UPC-A format barcode. Similarly, if 13 digits are required, a ‘0’ can be added to the beginning of the UPC-A barcode to turn it into an EAN-13. Either way, the barcode will be globally unique and legal for use internationally. Please see here for an example image.
Some retailers in Australia and New Zealand require barcode verification reports (e.g. Woolworths, Coles, Bunnings, Foodstuffs, Progressive & other retail chains). We can provide these for our barcode numbers. We are the only barcode reseller that we know of who can do this. Hence, our barcodes are accepted in MORE retail stores worldwide than any other barcode reseller.
So, if you need a barcode for your product, we can help you and save you $$$$$. Products using our barcodes are stocked across Australia in the big chains, e.g. Woolworths, Bunnings, Coles, Foodworks, IGA, Harris Farm Markets, Coles, Dan Murphy’s and smaller retailers. Foodstuffs NZ, however, have been changing their requirements, so we advise that you contact Foodstuffs and check their requirements before purchasing barcodes.
Note – the barcode images we supply for magazines, newspapers and books are based on ISBN or ISSN numbers and have worldwide acceptance.
- Low cost: one barcode number is $75
- No hefty ongoing annual fees. We provide EAN-13 barcodes for a simple one-off fee.
- FREE barcode graphic. Many other barcode providers don’t provide you with the graphic barcode image or charge an extra fee for it.
- No membership requirements, no complicated forms to complete, and no restrictions on using your barcode numbers. Once you have purchased your barcodes, they are permanently yours.
- Instant delivery of EAN, UPC, ITF, QR codes and ISBN barcodes (not ISSN or custom designs).
Our Guarantee Certificate guarantees that we won’t issue your barcode number(s) to anyone else. (We guarantee this for all our numbers, whether or not you have a Guarantee Certificate). A written Guarantee backs this we have from the US company we purchase our bulk barcode numbers from, in which they guarantee that they won’t issue our numbers (the numbers they have issued to us) to anyone else. In addition, the US company we purchase our barcode numbers from is recommended by George J. Laurer (inventor of UPCs).
There is sometimes a fear of the duplication of barcode numbers. No retailer wants two different products on their shelf with the same barcode number. Barcode number duplication can occasionally occur through manufacturers allocating the same number to two different products, businesses making up their own barcode numbers or buying barcodes from a company that generates numbers randomly.
Barcode number duplication can also occur through companies like ours selling the same number to more than one purchaser. We are aware of this potential danger and have accurate systems to avoid duplication of numbers. We guarantee that we will not sell the same number to more than one client. (This is also why we cannot offer refunds for any barcode purchases. We cannot resell any numbers ‘returned’ to us because of the danger of duplication). We purchase our barcode numbers from a reputable source in the US, recommended by George J. Laurer, who guarantee that they have not sold our numbers to anyone else. It isn’t difficult to ensure that a business like ours doesn’t sell duplicate numbers.
As a result of the settlement, any company that had paid a membership fee to UCC before August 28, 2002, was entitled to free, perpetual membership of UCC and continued use of its company prefix. A few of these companies had unused barcode numbers and sold these to other companies. We were able to purchase a large quantity of these unused numbers from a reputable company. This is why we can now offer you a single barcode number or a larger quantity of unique numbers from us for one simple one-off price (we don’t charge annual or renewal fees).
This got us asking thinking. After extensive research and design, we created a way to purchase one (or a few) barcode numbers without paying large joining fees or annual fees for membership. After lots more research, investigation & ingenuity, we obtained our barcode. Then we got calls from other companies asking how they could obtain a barcode number. So, not wanting others to waste their time and money unnecessarily, we decided to help other people obtain barcodes easily. We formed Barcodes Limited in 2007.
In addition, we sell:
Book Barcodes
Magazine & Newspaper Barcodes
Verification Reports
Database Registration
Barcode Labels
QR Codes
ITF-14 Carton Codes
Asset Barcodes
“Smooth as silk ~ great company to deal with. This was my second visit. I really look forward to getting barcodes because it means that a project has been completed & is now available, in my case, for all to see or hear. Barcodes Australia has an easy to navigate site, a chat line to discuss any difficulties and they process the request quickly. they also have a free registration service once the product has been released. Why would I go anywhere else? ” Steve